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Virtual secretarial services and how they can benefit your business

Like many, you have probably heard of virtual assistants, or VAs, but not thought much more about it. To many it just sounds like another passing fad or something millennials do, like the gig economy or becoming a digital nomad. But that is where you would be wrong. Virtual assistants may be relatively new to the business world, but they are not an ephemeral business trend. In fact, they are increasingly used by more and more small business owners to help free up their time and focus on their clients. Join us for a look at what virtual assistants can do and how they can benefit your business too.

What is a virtual assistant?

A virtual assistant is someone who works remotely on behalf of your business. They are experienced professionals who offer a wide variety of services. While there are a lot of similarities in the types of services that they can provide, they each have their own skillset and bring something different to your business. From diary management and secretarial services, to basic bookkeeping and social media management, they cover a wide spectrum of services. Choosing the right one for your business can bring a multitude of benefits.

The benefits of hiring a virtual assistant

  • A highly varied skillset. It may be that you just need someone to help you keep track of your client appointments, manage the office phone lines and occasionally update your website. You may need someone more specialised to create, manage, and run your social media campaigns or organise your events. Or you may need some extra help every so often with budgeting.
  • They work remotely. This means that you don’t have to worry about finding them a desk in the office or have all the overheads that go with having someone in the office during working hours.
  • They work flexibly. They are self-employed, which means that you can hire them to do as much or as little as you need. Many small business owners will employ a VA for a few hours a week to manage key tasks that they don’t have time to do themselves. This can have a significant cost saving for a small business.
  • Using other staff more effectively. Employing a VA to undertake the more mundane but necessary tasks will allow you to make the best use of other staff without burdening them with administrative jobs they were not really employed to do. A bonus for employee morale too!
  • Creating partnerships. While VAs are freelancers, keep in mind that they are also small business owners with multiple clients. Their knowledge and network can be a strategic partnership opportunity for you and your business. You may well come to think of them as your secret asset rather than just a hired gun to do the jobs you don’t have time or the desire to do.

Unsure how virtual secretarial help can be right for you and your business? Talk to us at Hammonds Accountants. We have plenty of experience offering virtual services and would be happy to talk through the benefits wit you. You can call us on 020 8249 6328 or drop us an email at and we can take it from there.